Caroline Usher


Caroline has over 20 years’ experience in national and international fundraising and external relations, with senior leadership positions in high profile non-profit, higher education and cultural institutions. She has developed strategies for organisations with a wide variety of funding needs. As both a permanent and interim director, she has led teams with responsibility for fundraising strategy and performance, campaigns, ethics, organisational design and research funding.

Until August 2023, Caroline was on the senior leadership team at the international affairs think tank Chatham House, with a wide-ranging role including all revenue and capital income generation. Prior to Chatham House, Caroline was Director of Development at the British Museum, with responsibility for governance and data management as well as re-launching legacy fundraising and ensuring the continued growth of philanthropic income. Before the British Museum, Caroline spent many years at King’s College London, firstly as Director of Development and later Director of External Relations. Her work there included the delivery of the College’s first comprehensive development and fundraising campaign.

In addition to her in-house roles, Caroline has undertaken advisory work for QMUL and the American University in Cairo. She has served on the advisory board of St Paul’s Way Academy. As a coach and mentor, she works with private and institutional clients, helping them to navigate change.